Privacy Policy

We keep our privacy policy under regular review; it was last updated on 12th March 2024.

INTRODUCTION

Paradigm Technologies Limited is committed to protecting your privacy. Data Protection Legislation governs the handling of all personal data by Paradigm Technologies. Paradigm Technologies is entirely committed to complying with Data Protection Legislation to protect the personal privacy of all individuals whose data we hold. This privacy statement explains what personal data Paradigm Technologies Limited collects from you, through our interactions with you and through our products and services, and how we use, disclose and store that data.

DATA CONTROLLER

The data controller of our website (and our related services) Paradigm Technologies Limited, whose registered office is Union Bridge Works, Roker Lane, Pudsey, West Yorkshire, LS28 9LE. Our company registration number is 12256384. Our nominated Data Protection Representative dealing with data protection issues is our ICT Department.

COLLECTION OF PERSONAL INFORMATION

Personal information is data that can be used to identify or contact a single person.

WHAT PERSONAL INFORMATION WE COLLECT

Name
Business Email address
Business Phone number
Job title
Business address

HOW WE COLLECT PERSONAL INFORMATION

Paradigm Technologies Limited collects data to operate effectively and provide the best service and experience. You may provide us with data by filling out our contact form.

We obtain some of this data by recording how you interact with Paradigm Technologies, for example, using technologies like cookies, and receiving error reports or usage data from software
running on your device.
Automated technologies or interactions. As you interact with our website, we may
automatically collect Technical Data about your equipment, browsing actions and patterns.
We collect this data by using cookies.
Third parties or publicly available sources. We may receive personal data about you from
various third parties and public sources.

Technical Data from the following parties:

(a) analytics providers [such as Google];

(b) advertising networks based inside and outside the EU; and

Identity and Contact Data from data brokers or aggregators based outside the EU.
Identity and Contact Data from publicly availably sources [such as Companies House and the Electoral Register based inside the EU].

HOW WE USE PERSONAL DATA

We will only use the personal information you provide to us for the following purposes:

To operate effectively and perform any contractual obligations.
Where it is necessary for our legitimate interests and your interests and fundamental rights,
do not override these interests.
Notifying you of information relating to our products and services

Generally, we do not rely on consent as a legal basis for processing your personal data other than in

relation to sending third party direct marketing communications to you via email or text message.

You have the right to withdraw consent to marketing at any time by contacting us.

STORAGE OF PERSONAL INFORMATION

We will evaluate personal data collected periodically to determine whether we should continue to

hold it. You will be notified from time to time through our mailings of the continued use of your

personal data and given the opportunity to notify us if you do not wish to continue to receive

mailings.

We will not export your data outside the European Union and will only store the information you

supply, together with details of your activities with us and mailings we have sent to you, in your data

file.

DISCLOSURE OF PERSONAL INFORMATION

We share your personal data with the relevant personnel within Paradigm Technologies Limited to deal with your enquiry. We may also share data with subsidiaries, with vendors working on our behalf, when required by law or to respond to legal processes, to protect our customers, to protect lives, to maintain the security of our products/service, and to protect the rights or property of Paradigm Technologies Limited.

We may disclose your personal information to third parties:

If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we, or substantially all our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
To enforce or apply contractual terms, to investigate potential breaches or to protect the rights, property or safety of our customers and others (this may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
Where this is required by law or where this is necessary for the performance of a service we provide to you.
We may provide aggregate statistics about customers, sales, traffic partners, and related site information to reputable third-party vendors, but these will not include any personally identifying information.

PROTECTION OF PERSONAL INFORMATION

Paradigm Technologies Limited takes the security of your personal information very seriously. We hold your personal data via a Secure CRM.

INTEGRITY AND RETENTION OF PERSONAL INFORMATION

We will retain your personal information for the period necessary to fulfil the purposes outlined in

this Privacy Policy unless a longer retention period is required or permitted by law.

Should you elect to ‘opt-out’, our standard policy is to retain personal data, for marketing purposes, for no longer than 5 years (from the date of ‘opt-out’).
If you are a customer, please refer to our Third-Party Data Protection Policy (Data Retention Section).

We use cookies to collect information about how you use our website, for instance which pages you

go to most often. We don’t use cookies to collect information that identifies you. All information

collected using these is aggregated and therefore anonymous. It is only used for analytical purposes

and to inform us how our website work.

YOUR CONSENT

By using our contact form, you consent to our collection and use of your personal data for the

purposes set out above. If we decide to change our privacy policy, we will post such

changes on the website and on relevant documents in order that you are always aware of the

information we collect, how we use it and under what circumstances we disclose it.

YOUR RIGHTS

Under the Data Protection Legislation, you have rights as an individual which you can exercise in

relation to the information we hold about you.

As a data subject, you have several rights. You can:

access and obtain a copy of your data on request.
require Paradigm Technologies to change incorrect or incomplete data.
require Paradigm Technologies to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
object to the processing of your data where Paradigm Technologies is relying on its legitimate interests as the legal ground for processing

You can read more about these rights here- www.paradigm-tech.co.uk

HOW TO ACCESS AND CONTROL YOUR PERSONAL DATA

For personal information we hold, we will provide you with access (including a copy) for any

purpose, including to request that we correct the data if it is inaccurate or delete the data if Paradigm Technologies Limited is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, are extremely impractical, or for which access is not otherwise required by law (if this is the case we will notify you and inform you that we are refusing your request and the reason(s) why).

You can contact Paradigm Technologies by emailing hello@paradigm-tech.co.uk and we will respond to requests to access or delete your personal data within one month.

RIGHT TO LODGE A COMPLAINT

Paradigm Technologies tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail

of all aspect of Paradigm Technologies’ collection and use of personal information. However, we are happy to provide any additional information or explanation needed.

If you have any questions or concerns about Paradigm Technologies’ Privacy Policy or data processing or if you would like to make a complaint, please contact us by emailing hello@paradigm-tech.co.uk. Should you wish to lodge a complaint about the way ICH Limited is handling your personal information, you are able to raise your concerns with the website www.paradigm-tech.co.uk

LEAVING OUR WEBSITE

Paradigm Technologies’ websites, products, applications, and services may contain links to third-party websites, products and services. Any external links are not the responsibility of Paradigm Technologies. Once you have clicked on a link to an external site, it will be subject to that organisation’s privacy policy.